Help & FAQ

How can we help?

Answers for every step of your Greek trip.

Popular questions

WeAreTravelers is a licensed travel agency based in Athens. On our site, you take Greece from bucket list to booked trip, on the spot.

All your stays, ferries and flights, across every destination – in one live price with no service fees, one booking, and one point of contact, here on the ground, who has your back.

  • We have carefully designed the combination of islands and days for the most delightful experience, and you may select among them as well as personalize them as you wish, or even create a combination on your own

  • The hotels and vacation homes on our platform have been handpicked and vetted by our team. Our proprietary algorithm recommends the best choice by ranking the alternatives based on your budget preference, the prices of each hotel/room on your specific dates, our own rating, the hotel’s location, and more.

  • Our platform will also recommend the optimal flights and ferry options for all of your island hops. Our breakthrough search & booking engine retrieves all ferry and flight routes in real-time, and ranks them based on multiple parameters, including your budget preference, the prices, transportation duration, number of stops, timing of arrival / departure / stops, and more.

Everything on the vacation plan is tightly integrated. For example, if you decide to spend an extra day on the second island, or change the order of your islands, all the transportation and hotel nights on the plan will be updated instantly.

Once you are done with customizing and reviewing, you can book your entire trip with 1 click.

And all of this is available at zero extra cost. Tap into our local expertise and get your vacation logistics fully set, without paying any travel agent fees.

Last but not least when booking with WeAreTravelers you get a personal local contact to support you throughout your trip in Greece to ensure you have a delightful experience.

Thirty-six islands and cities across Greece, from the ones you came for to the ones you’ll go back for:

  • Cyclades: Santorini, Mykonos, Paros, Antiparos, Naxos, Koufonisia, Milos, Sifnos, Serifos, Folegandros, Ios, Amorgos, Syros, Tinos, Andros, Kythnos, Kea

  • Crete: Chania, Heraklion, Agios Nikolaos

  • Ionian: Corfu, Paxos, Kefalonia, Zakynthos

  • Dodecanese: Rhodes, Kos, Patmos

  • Sporades: Skiathos, Skopelos, Alonnisos

  • Saronic: Hydra, Spetses, Poros, Aegina

  • Mainland: Athens, Thessaloniki

Some destinations, like Meteora or Rethymno, are also available inside specific trips.

When you build your own route, the builder shows which destinations are an easy hop from each other, and which go via Athens – and sorts the ferries and flights either way.

Once the trip has been created and reviewed, you can initiate the booking process by clicking 'Check Price’.

Check price & cancellation policy:

This screen includes an overview of the vacation plan, with:

  • accommodation for each destination as well as flight and ferry tickets, as applicable, as well as the total price for your entire trip covering all the travelers.

  • the individual cancellation policies for each accommodation as well as transportation choice.

Once you have reviewed the information, proceed with the booking by clicking “Check-out”.

Submit traveler information:

If you have not created an account with us yet, you will be asked to sign-up first. Next, you'll be prompted to provide the information for each traveler in your group, as required by the airlines, ferry companies and hotels for the booking. When you are done inserting your information, click “Continue”.

Submit payment details:

At the final step, you provide your card details, to proceed with the payment to book your trip. When you have inserted your payment details (and accepted the terms & conditions that apply), click “Complete booking”.

On the result screen; if the payment was unsuccessful you will receive an error message and if the payment was successful, your booking is confirmed and you will find a link to your booked vacation plan. You will also receive:

  • an email with the payment receipt

  • an email with your booking confirmation code, outlining all the other reservation emails you will receive

  • for each accommodation on your vacation, an email with its details

  • for each flight and ferry transportation on your vacation, an email with its details.

The WeAreTraveler discount codes are valid for a single booking and can be used only once, unless the discount restrictions state otherwise. The codes cannot be used cumulatively and are non-transferrable. The discount codes are valid for any booking value of €500 or more.

Each code has its own expiration date and cannot be used once the designated date has passed.

Also, bear in mind that a discount code is applicable only once per booking, so if you wish to change a booking completed with a WeAreTraveler discount code, the discount cannot be applied anew. This means you need to pay for any difference in price, including the original discount code value and any booking price difference.

We are a registered Travel Agency by the Greek Ministry of Tourism, abiding by requirements which include a bank guarantee, insurance per traveler, and more – our license number is 0259E70000797701. We are also a registered Private Company on the Greek Commercial Registry – registry number: 154395501000, VAT: EL801323114.

At WeAreTravelers, we prioritize your privacy and the security of your personal and payment information. We have implemented stringent measures to ensure the utmost protection of your data. While we partner with Stripe, a trusted and secure payment gateway, to handle all payment transactions, we want to assure you that any personal information you provide during the account creation process is safeguarded. We utilize industry-standard encryption techniques and secure servers to keep your data safe.

Our Privacy Policy clearly outlines the steps we take to protect your information and how we use it. Furthermore, we continually update our security protocols to align with the latest industry best practices. Rest assured that when using WeAreTravelers, your personal and payment information is handled with the utmost care and security.

You may contact us in the way that you prefer:

... and we will get back to you as soon as possible.

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